Introduce your brand
FBS

Fulfilment by Shelfdrop.

Selling drinks online only works if every order lands. Ours do: every order type, from one bonded stock pool, picked, packed and delivered by the same system, with every order in the portal as it happens.

Introduce your brand
01 · Website orders

Brand stores, from the same stock.

Orders from your own store flow straight into the Shelfdrop system and out of the same bonded stock as every other channel. No separate inventory, no separate warehouse, no separate reporting.

Order to door

  • Orders captured automatically from your store
  • Duty settled on release, picked and packed the same day
  • Age-verified delivery, with tracking back to the customer

After the sale

  • Returns and refunds handled
  • Customer service for every order
  • Stock levels synced back to your store
01Your store
your checkout
Works with
  • Shopify
  • WooCommerce
  • BigCommerce
  • Wix
  • Squarespace
  • Custom build
Your brand. Your site. Your customer.
02Shelfdrop portal
portal.shelfdrop.com
Order #48215Just now
Your store · 2 × 70cl£69.90
Age checkPassed ✓
  • Received from your store
  • Duty settled on release
  • Picked and packed
  • Dispatched, tracked
Same bonded stock as every other channel.
03Doorstep
Inbox · Order shipped
Your order has shippedSent by Shelfdrop on behalf of your brand. Tracked, age-verified delivery.Track order
Order confirmedDispatchedDelivered, ID checked
Delivered under your name, with the customer kept informed.
Your Shopify store, connected

Your store. Properly connected.

Keep your website, your checkout and your customer. Shelfdrop is the system behind the buy button: stock, duty, picking, delivery and the data flowing back.

The system behind your buy button
01Shopify and headlessConnect the store you already run 02Stock synced backLive availability, so you never oversell
03Orders API and webhooksOrders in, status and tracking out 04Age-verified deliveryChecked at the door, every order 05Returns and customer serviceHandled under your name
Every connection coming togetherHover a card to explore
02 · Amazon orders

Vendor, Seller and FBA, from one stock pool.

Amazon buys as a vendor, sells through Seller Central and fulfils through FBA, and each one wants stock in a different way. FBS feeds all three from the same bonded pool.

Vendor purchase orders

  • Purchase orders accepted and confirmed in the portal
  • Consolidated deliveries into Amazon's fulfilment centres on shared pallets
  • ASNs, carton labels and delivery slots generated for every shipment

Seller Central and FBA

  • Seller orders picked, packed and shipped by us, with tracking
  • FBA prep, labelling and inbound shipments when stock is better held by Amazon
  • Receipts reconciled against what was sent
03 · Tesco.com orders

Marketplace orders, dispatched to spec.

Online grocery marketplaces have their own order formats, service levels and packaging rules. FBS receives the order, picks and dispatches it within the required window, and sends the tracking and compliance data back the way the retailer wants it.

  • Orders received through the marketplace and confirmed automatically
  • Picked, packed and dispatched inside the service window
  • Tracking and delivery data returned to the retailer's spec
  • Returns and customer queries handled on the retailer's terms
04 · Other channels

Every other channel, same rails.

Specialist retailers, other online grocers, rapid-delivery apps and trade accounts all draw from the same stock pool and the same system, whether the order is one bottle to a doorstep or a pallet to a distribution centre.

  • Specialist and premium online retailers
  • Rapid-delivery apps beyond London
  • Trade deliveries for the brands we import, from duty-paid stock
  • Under bond or duty paid, as each channel requires
What FBS includes

One stock pool. Every order.

Whatever the channel, the same eight things happen, and you can watch every one of them in the portal.

Receiving into bond

Stock booked in, checked and held duty-suspended.

Duty on release

Duty settled as stock leaves for a sale, never before.

Pick and pack

Single bottles, mixed cases or full pallets, to each channel's spec.

Age-verified delivery

Checked at the door on every consumer order.

Returns and refunds

Handled end to end, with the stock back in the pool where it can be.

Customer service

Every consumer order supported, in your brand's name.

Tracking

Sent to the customer, the retailer or the marketplace, automatically.

Live in the portal

Orders, stock, movements and costs, as they happen.

FBS FAQs

Straight answers.

Do we need our own warehouse or licences?
No. Stock sits in our bonded storage, and we hold the licences and approvals needed to release it, sell it and deliver it. Orders from every channel are fulfilled from that one pool.
How does stock get to Amazon?
Vendor purchase orders are consolidated with other brands' stock into Amazon's fulfilment centres on shared pallets, so you only pay for the space you use. Seller Central orders are shipped by us or, where it makes sense, prepped and sent into FBA.
Who deals with the customer?
We do, in your brand's name: delivery queries, returns and refunds, on every consumer order.

Every order, one system.

The same system behind every bottle we sell, on every channel, with every order in the portal as it happens.

Introduce your brand See the platform